{"id":168,"date":"2024-12-20T02:17:15","date_gmt":"2024-12-20T02:17:15","guid":{"rendered":"https:\/\/www.soscip.org\/us\/?p=168"},"modified":"2024-12-20T02:17:16","modified_gmt":"2024-12-20T02:17:16","slug":"citibank-robocall-class-action-settlement","status":"publish","type":"post","link":"https:\/\/www.soscip.org\/us\/citibank-robocall-class-action-settlement\/","title":{"rendered":"Citibank Robocall Class Action Settlement 2024: Are You Eligible for Up to $2,500?"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">Citibank is set to pay $29.5 million as part of a settlement resolving allegations that it violated the Telephone Consumer Protection Act (TCPA). This landmark agreement offers compensation to individuals impacted by unauthorized robocalls made to non-customers demanding overdue payments. If you qualify, you could receive between <strong>$350 and $850<\/strong>, with some claimants potentially eligible for up to <strong>$2,500<\/strong>. Here\u2019s everything you need to know about this settlement, including eligibility requirements and how to file a claim.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<div class=\"wp-block-rank-math-toc-block\" id=\"rank-math-toc\"><h2>Table of Contents<\/h2><nav><ul><li><a href=\"#what-led-to-the-citibank-class-action-lawsuit\">What Led to the Citibank Class Action Lawsuit?<\/a><\/li><li><a href=\"#settlement-overview\">Settlement Overview<\/a><\/li><li><a href=\"#eligibility-criteria-for-compensation\">Eligibility Criteria for Compensation<\/a><\/li><li><a href=\"#how-to-file-a-claim\">How to File a Claim<\/a><\/li><li><a href=\"#key-dates-to-remember\">Key Dates to Remember<\/a><\/li><li><a href=\"#what-you-could-receive\">What You Could Receive<\/a><\/li><li><a href=\"#the-bigger-picture-why-this-settlement-matters\">The Bigger Picture: Why This Settlement Matters<\/a><\/li><li><a href=\"#fa-qs\">FAQs<\/a><\/li><\/ul><\/nav><\/div>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"what-led-to-the-citibank-class-action-lawsuit\"><strong>What Led to the Citibank Class Action Lawsuit?<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The lawsuit arose from complaints that Citibank made <strong>unsolicited robocalls<\/strong> to non-customers, violating the TCPA, which protects individuals from unauthorized use of their personal information and unsolicited communications. These robocalls demanded payments for past-due accounts from individuals who were not Citibank customers, causing financial and emotional distress.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"settlement-overview\"><strong>Settlement Overview<\/strong><\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Total Settlement Amount:<\/strong> $29.5 million<\/li>\n\n\n\n<li><strong>Individual Compensation:<\/strong> $350\u2013$850 (or up to $2,500 for those receiving five or more calls with proof).<\/li>\n\n\n\n<li><strong>Claim Deadline:<\/strong> December 20, 2024<\/li>\n\n\n\n<li><strong>Approval Hearing:<\/strong> January 14, 2025<\/li>\n\n\n\n<li><strong>Category:<\/strong> Government Aid<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"eligibility-criteria-for-compensation\"><strong>Eligibility Criteria for Compensation<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">To qualify for compensation, you must meet the following requirements:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li><strong>No Citibank Accounts:<\/strong> You should not be a current or former <a href=\"https:\/\/www.soscip.org\/us\/citibank-robocall-class-action-settlement\/\" data-type=\"link\" data-id=\"https:\/\/www.soscip.org\/us\/citibank-robocall-class-action-settlement\/\">Citibank credit card<\/a> holder or account holder.<\/li>\n\n\n\n<li><strong>Call Timeline:<\/strong> You must have received at least one robocall from Citibank between <strong>August 15, 2024, and July 31, 2024<\/strong>, requesting payment on a past-due account.<\/li>\n\n\n\n<li><strong>Proof of Calls:<\/strong> Documentation, such as phone records or call logs, must verify the robocall occurrence.<\/li>\n\n\n\n<li><strong>U.S. Residency:<\/strong> Only citizens residing in the U.S. are eligible.<\/li>\n<\/ol>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"has-text-align-center wp-block-paragraph\"><a href=\"https:\/\/www.soscip.org\/massive-chase-bank-branches-closing-in-usa\/\" data-type=\"post\" data-id=\"93\">Massive Chase Bank Branches Closing in USA 2024<\/a><\/p>\n\n\n\n<p class=\"has-text-align-center wp-block-paragraph\"><a href=\"https:\/\/www.soscip.org\/us\/equifax-data-breach-settlement\/\" data-type=\"post\" data-id=\"23\">Equifax Data Breach Settlement: Amount, Deadlines and Compensation<\/a><\/p>\n\n\n\n<p class=\"has-text-align-center wp-block-paragraph\"><a href=\"https:\/\/www.soscip.org\/walmart-us-store-closures\/\" data-type=\"post\" data-id=\"222\">Walmart US Store Closures 2024: Is Your Local Store on the List?<\/a><\/p>\n\n\n\n<p class=\"has-text-align-center wp-block-paragraph\"><a href=\"https:\/\/www.soscip.org\/us\/credit-karma-lawsuit-2024-million-in-payments\/\" data-type=\"post\" data-id=\"124\">Credit Karma Lawsuit 2024: FTC Issues $2.5 Million in Payments<\/a><\/p>\n\n\n\n<p class=\"has-text-align-center wp-block-paragraph\"><a href=\"https:\/\/www.soscip.org\/us\/wp-content\/uploads\/2024\/12\/Designer-2024-12-09T080612.629.webp\" data-type=\"attachment\" data-id=\"166\">Justice Department Settlement: Citizenship Discrimination Case with Watercrest Community Management<\/a><\/p>\n<\/blockquote>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"how-to-file-a-claim\"><strong>How to File a Claim<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Eligible individuals can follow these steps to claim their compensation:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li><strong>Visit the Official Website:<\/strong> Navigate to the settlement\u2019s official portal at headtcpasettlement.com.<\/li>\n\n\n\n<li><strong>Access the Claim Form:<\/strong> Locate and click on the claim form in the notifications section.<\/li>\n\n\n\n<li><strong>Complete the Application:<\/strong> Enter all requested details, including personal and call-related information.<\/li>\n\n\n\n<li><strong>Upload Required Documents:<\/strong> Provide evidence of robocalls, such as phone records or other documentation.<\/li>\n\n\n\n<li><strong>Submit the Form:<\/strong> After completing the process, submit the form and await the court\u2019s approval.<\/li>\n<\/ol>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"key-dates-to-remember\"><strong>Key Dates to Remember<\/strong><\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Claim Submission Deadline:<\/strong> December 20, 2024<\/li>\n\n\n\n<li><strong>Approval Hearing Date:<\/strong> January 14, 2025<\/li>\n\n\n\n<li><strong>Payout Timeline:<\/strong> Funds will be distributed after court approval of the settlement.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"what-you-could-receive\"><strong>What You Could Receive<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The amount you can claim depends on your situation:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Standard Compensation:<\/strong> $350\u2013$850 for valid claims.<\/li>\n\n\n\n<li><strong>Higher Compensation:<\/strong> Up to $2,500 for individuals who received five or more robocalls and can provide evidence.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"the-bigger-picture-why-this-settlement-matters\"><strong>The Bigger Picture: Why This Settlement Matters<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The Citibank Class Action Settlement underscores the importance of protecting consumer rights under the TCPA. It reinforces that companies cannot use robocalls to harass individuals, especially non-customers, for overdue payments. By holding organizations accountable, the settlement helps deter future violations and compensates those affected by improper practices.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"fa-qs\"><strong>FAQs<\/strong><\/h2>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"1-what-is-the-tcpa\"><strong>1. What is the TCPA?<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">The Telephone Consumer Protection Act (TCPA) is a federal law aimed at protecting consumers from unsolicited communications, such as robocalls and spam messages.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"2-what-if-i-dont-have-proof-of-calls\"><strong>2. What if I don\u2019t have proof of calls?<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">While proof strengthens your claim, you may still file a claim without documentation if you believe you meet the eligibility criteria.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"3-when-will-payouts-begin\"><strong>3. When will payouts begin?<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Payments will start after the court grants final approval, expected shortly after the <strong>January 14, 2025, approval hearing<\/strong>.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"4-how-can-i-get-more-information\"><strong>4. How can I get more information?<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Visit the settlement\u2019s official website, headtcpasettlement.com, or contact the claims administrator for further assistance.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p class=\"wp-block-paragraph\">The Citibank Robocall Class Action Settlement is a crucial step toward consumer justice. If you believe you\u2019re eligible, ensure you file your claim before the deadline and take advantage of the compensation you deserve.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Citibank is set to pay $29.5 million as part of a settlement resolving allegations that it violated the Telephone Consumer Protection Act (TCPA). This landmark agreement offers compensation to individuals impacted by unauthorized robocalls made to non-customers demanding overdue payments. If you qualify, you could receive between $350 and $850, with some claimants potentially eligible&nbsp;<a class=\"read-more\" href=\"https:\/\/www.soscip.org\/us\/citibank-robocall-class-action-settlement\/\">Continue reading<\/a><\/p>\n","protected":false},"author":1,"featured_media":172,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[4],"tags":[],"class_list":["post-168","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-finance"],"_links":{"self":[{"href":"https:\/\/www.soscip.org\/us\/wp-json\/wp\/v2\/posts\/168","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.soscip.org\/us\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.soscip.org\/us\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.soscip.org\/us\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.soscip.org\/us\/wp-json\/wp\/v2\/comments?post=168"}],"version-history":[{"count":8,"href":"https:\/\/www.soscip.org\/us\/wp-json\/wp\/v2\/posts\/168\/revisions"}],"predecessor-version":[{"id":1191,"href":"https:\/\/www.soscip.org\/us\/wp-json\/wp\/v2\/posts\/168\/revisions\/1191"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.soscip.org\/us\/wp-json\/wp\/v2\/media\/172"}],"wp:attachment":[{"href":"https:\/\/www.soscip.org\/us\/wp-json\/wp\/v2\/media?parent=168"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.soscip.org\/us\/wp-json\/wp\/v2\/categories?post=168"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.soscip.org\/us\/wp-json\/wp\/v2\/tags?post=168"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}